AI Training
From Theory to Practice with the Nych Brands Team
Custom Training. Custom Labs. Hands-on Guidance.
- 2Live, in-person sessions
- 25+Staff trained
- 3Labs customized to real scenarios
- 3AI platforms covered
Nych Brands is a Charlotte-local company that specializes in designing, marketing, and shipping outdoor products online.
Many were curious, some even excited, about what AI could do for their business. But everyone was asking the same question: what can this actually do for my job?
AI Spark was built to answer that question with a hands-on approach.
Where we started
Before the sessions, we met with Nych Brands leadership to align on content. We wanted to know what the team does every day, which tools they already pay for, and where the busywork piles up. We built three labs around the work Nych Brands staff does day to day.
What we covered
The first half of each session gave everyone the same foundation, no matter where they were starting from.
- AI 101 and GenAI 102. How AI, machine learning, and generative AI fit together.
- Tokenization cost basics. How and why tokens drive cost.
- Risks and common pitfalls. Hallucinations, data security, bias that hides behind polished writing, and the adoption traps that slow teams down.
- The vendor landscape. A plain-language look at the major players and when to use which.
- Prompting and agentic AI. The difference between generative AI, agents, and agentic AI.
- Live demos. Deep Research, Gemini Notebook, and Gemini in Google Sheets.
Going from Theory to Practice: Custom Labs
After the education session, participants picked the lab that fit their role best and teamed up with colleagues doing similar work. Each lab ran about an hour, with step-by-step guides and coaching from Raiven the whole way through.
- Lab 01: Data Extraction and CleanupCustomized to their systems and data types.
- Lab 02: Marketing and Sales OutreachCustomized to their brand voice and tone.
- Lab 03: Customer InsightsCustomized to the types of calls they typically receive.
What they walked away with
- A shared foundation. The Nych Brands staff can now speak the same language about generative AI, from tokens to agents.
- Better ideas. Teams left knowing where AI fits in their work, and where it doesn't.
- Better output. A repeatable prompting framework and the habit of grounding AI in their own files instead of trusting confident guesses.
- Smarter tool choices. A clear way to evaluate and select tools based on the problem, not the hype.
The goal of AI Spark isn't to make anyone an expert in three hours. It's to replace hesitation with momentum. Nych Brands staff walked in curious and walked out empowered to build something themselves.
In their words
Raiven Services did a fantastic job tailoring their AI workshops to our business. Rather than giving our team a generic overview, they created practical, relevant exercises that allowed employees to work hands-on with the tools and immediately see how AI could apply to their day-to-day roles. The sessions were approachable, engaging, and genuinely useful. I'd absolutely recommend Raiven Services to organizations looking to build practical AI skills across their teams."
About Nych Brands
Nych Brands is a fast-growing outdoor products company based in Charlotte, North Carolina. Through its WamBam Fence, Zippity Outdoor Products, and Enclo Privacy Screens brands, it designs and ships solutions to common backyard problems, sold direct to consumers nationwide and through major e-commerce retailers. Learn more at nychbrands.com.
Ready to spark AI on your team?
AI Spark brings your whole team up to speed in one afternoon, with labs built around the work you already do.